Launch of new collections, cross selling, after-sales services. Planning a strategy in the luxury industry requires a multi-pronged approach, calling for diverse competences concerning product, communication and client management. Creating meaningful experiences for your target is today essential to stand out in a highly competitive environment.
WHAT WE DO
We work for either established brands or young and promising start ups in Italy and abroad, serving different markets from cosmetics to perfumes, from tourism to luxury cars.
Mystery shopping, store checks, in-depth interviews and focus groups are the methodologies we apply more successfully to help you create fruitful interactions with your customers and improve their perception of your brand.