We see with our client’s eyes, we live its Customer Experience, we experience the degree of the service offered.
We reach statistically relevant samples, we analyse data and infer consistent and reliable evidence.
We listen to the direct voice of the client, we argue on ideas and prompts and we gather insights from their actual needs.
We have ideas for your requirements, resources for their fulfilment and we take care of every detail, adopting a full-service approach.
We develop potentials, support resources’ formation and strengthen their skills and motivation.
We are KIK., a cutting-edge Market Research Institute and a Strategic Consulting Firm.
With our work, we provide you new keys to grow your value.
Characterized by great vitality even in times of crisis, in recent years the beauty has seen high growth rates in all markets. In order to understand its dynamics is essential to study in-depth the cultural and social changes taking place, which have a profound impact on people’s aspirations, habits and lifestyles. (…)
We have the tools to grow your competitive advantage in an industry that requires cross-cutting approaches and clear-cut strategies of intervention in the areas of production, distribution and retail, as well as a thorough knowledge of technological issues and often complex regulations. (…)
Consumers every day more demanding and careful about the origin of the ingredients, increasingly restrictive regulations to allergens and labelling, continuously evolving sales channels, deeply diverse cultures and traditions interacting with each other in the global market. (…)
Whether you want to evaluate the popularity of your car, measure the success of the marketing campaign of your latest motorcycle or investigate the loyalty of your customers, we provide you the data you need to successfully position yourselves versus your competitors. (…)
To ensure an experience up to the expectations of the most advanced customers, brands in the fashion industry must now know how to play ahead of their competitors, aiming at the same time to maximize the loyalty towards the brand through flawless customer service and an integrated and enticing communication. (…)